Executive Summary (This is a document excerpt)

The ascension of India-based service providers in the infrastructure space is now led by TCS. Although smaller in overall market presence than many of the other providers, including smaller HCL, excellent client scores, a solid articulation of the value of the global delivery imperative, and a first-rate strategy for future dominance here landed TCS in the Leaders band. As with other top providers, TCS has a strong process and quality foundation, and the firm has rapidly grown its global infrastructure-delivery model in recent years to focus on remote delivery from India, China, Hungary, Brazil, and Uruguay. TCS also has a nearshore delivery capability in the US (Phoenix and New Jersey), UK (Guildford and Peterborough), and Luxembourg. TCS needs now to continue its trajectory to gain required scale, but the firm is well-positioned to leverage strong capability over the next several quarters to make an even more competitive run against traditional IT infrastructure powerhouses.

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