July 12, 2007

The State Of IT Services Adoption: 2007

Business Data Services North America and Europe

by John C. McCarthy

with Bradford J. Holmes, Chris Townsend, April Lawson

Executive Summary (This is a document excerpt)

How are enterprises adopting, using, and managing IT services, including IT consulting, infrastructure outsourcing, application management outsourcing, and offshoring? This document gives highlights of an extensive data set collected from 1,002 IT decision-makers across North American and European enterprises via our Business Data Services Enterprise IT Services Survey, North America And Europe, Q2 2007. The hot areas for IT services project work include security assessment consulting, telecom convergence, and custom application development and consulting.

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