Executive Summary (This is a document excerpt)

To date, most enterprises have focused their Information Workplace (IW) strategies on the vast array of unstructured content across the organization — such as documents, spreadsheets, presentations, emails, and images. This focus is an understandable approach for information and knowledge managers (I&KMs) looking to avoid the ever-present "boil the ocean" dilemma, but it is an incomplete vision. Some of the most valuable information in an enterprise exists as structured transactional data that resides in the enterprise applications, data warehouses, and data management systems upon which the business runs. Your long-term, comprehensive, IW strategy and architecture plan must break down the wall between structured data and unstructured content to ensure delivery of all relevant information — no matter its format or location — to reach your goals: empowered information workers and improved business processes.

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