For Information & Knowledge Management Professionals (Length: 31 pages)

August 6, 2007

IBM Or Microsoft For Collaboration — Or Both?

by Erica Driver, Rob Koplowitz

with Connie Moore, Shelby Semmes


Executive Summary (This is a document excerpt)

Choosing a collaboration platform — which often comes down to two vendors, IBM and Microsoft — is a highly strategic technology decision that has wide-reaching infrastructure and architecture implications. Often it is fraught with political and technical landmines because the decision touches on many related technology areas and people in a wide variety of business and IT roles tend to get involved. To make the most well-rounded, fully thought-through decision, narrow your choices down to two main vendors. Then analyze how each vendor stacks up in terms of: 1) fit with your enterprise collaboration strategy; 2) fit with your applications and infrastructure standards; 3) fit with your enterprise content management (ECM) strategy; 4) your desktop and office productivity standards and refresh cycles; 5) vendor support for a coexistence strategy; and 6) cultural fit.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemThe Collaboration Platform Vendor Shortlist: IBM And Microsoft

itemPicking IBM Or Microsoft Is A Tough Choice

itemForrester's CollaborationPath Methodology

recommendations

itemIf Either/Or Is Not Feasible, Try For Coexistence

What it means

itemPutting The Decision On Hold Probably Won't Prove Worthwhile

Forrester developed the CollaborationPath methodology during the past several years as we interacted with dozens of clients through our inquiry and consulting processes. To validate this methodology for public consumption, we had drafts of this document reviewed by seven companies including Alberta Agriculture, Australian Taxation Office, IBM, and Microsoft. The others asked not to be named.

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itemFor Enterprise Collaboration, Focus On Information Workplace Platforms, Not ECM Specialists

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itemHow To Create A Knockout Collaboration Strategy Document

April 12, 2007

itemIt's Not Your Kids' Instant Messaging

April 9, 2007

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Analyst: Rob Koplowitz
Technology: Enterprise Collaboration, Information & Knowledge Management
Geography: Asia Pacific, Europe, North America

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Rating: 10 out of 10
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