Executive Summary (This is a document excerpt)

Pegasystems — a pure-play vendor in the business process management (BPM) and business rules market — has significant market and mindshare in the two overlapping spaces. As a Leader in our BPM evaluation, Pegasystems SmartBPM Suite provides excellent support for decision-intensive and highly dynamic work; more specifically, the product has built-in features for rapid and dynamic process change alongside excellent monitoring and management features, as well as integration-intensive work. The product is designed for rapidly changing business environments and complex processes. Pegasystems can support processes that need to be changed both wholesale, in cases where business or compliance needs change, and in single instances of a process, depending on what is necessitated. Overall, the product has the best platform in the BPM space and has capabilities that other BPMS do not; still, Pega could bolster growth even more by increasing marketing spending.

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