Executive Summary (This is a document excerpt)

As sellers continue to upgrade their commerce platforms off of outdated and homegrown solutions, many face the daunting task of replatforming and relaunching eCommerce sites. We've all heard the horror stories and seen the repercussions of poorly implemented solutions — delayed launches, unstable site performance, and millions of unbudgeted dollars. So how can eBusiness executives avoid these often public disasters? We've gathered some best practices and key lessons learned from firms that have recently undertaken the challenge.

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