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For Customer Experience Professionals
(Length: 6 pages)
September 11, 2007 ClickTracks Offers Data Visualization And Basic Analysis At A Low PriceThe Forrester Wave™ Vendor Summary, Q3 2007by Megan Burns with Harley Manning, Adele Sage, Steven Geller, Andrew McInnes Executive Summary (This is a document excerpt)ClickTracks is a small Web analytics vendor that offers basic reporting, strong data visualizations, and some analysis tools — especially visitor segmentation — at a low price. The platform isn't nearly as powerful as those of some of the market Leaders, but it isn't nearly as complex either, making it a good fit for small to midsized firms and departments in larger enterprises. The vendor does offer an ASP service but seems to be focused primarily on licensed software, so firms that want to keep Web analytics in-house should give it a look. And companies that use other marketing applications from parent J.L. Halsey will benefit from current and planned integrations that help automate the application of Web analytics data to marketing execution. Buy Risk-FreeDownload and print PDF immediately. Price: US $795 Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase. Already a Forrester Client?
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How Chief Customer Experience Officers Gain Active Executive Support
Original air date: Wednesday, October 28, 2009 This scorecard summary is featured in: The Forrester Wave™: Web Analytics, Q3 2007 View vendor summaries for other vendors in this Forrester Wave: ClickTracks, Coremetrics, Google Analytics, Omniture, Unica, Visual Sciences HBX, Visual Sciences Visual Site, and WebTrends
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