For Customer Experience Professionals (Length: 6 pages)

September 11, 2007

ClickTracks Offers Data Visualization And Basic Analysis At A Low Price

The Forrester Wave™ Vendor Summary, Q3 2007

by Megan Burns

with Harley Manning, Adele Sage, Steven Geller, Andrew McInnes


Executive Summary (This is a document excerpt)

ClickTracks is a small Web analytics vendor that offers basic reporting, strong data visualizations, and some analysis tools — especially visitor segmentation — at a low price. The platform isn't nearly as powerful as those of some of the market Leaders, but it isn't nearly as complex either, making it a good fit for small to midsized firms and departments in larger enterprises. The vendor does offer an ASP service but seems to be focused primarily on licensed software, so firms that want to keep Web analytics in-house should give it a look. And companies that use other marketing applications from parent J.L. Halsey will benefit from current and planned integrations that help automate the application of Web analytics data to marketing execution.

Buy Risk-Free

Download and print PDF immediately. Price: US $795

Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.

Already a Forrester Client?
Log in to read this document.

Add to cart

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Analyst: Megan Burns
Technology: Application Development, Customer Experience, Design & Usability Processes, Packaged Applications
Geography: Asia Pacific, Europe, North America

Archived Teleconference:
How Chief Customer Experience Officers Gain Active Executive Support
Original air date: Wednesday, October 28, 2009
The Forrester Wave. Smart data for smart decisions.

This scorecard summary is featured in:

The Forrester Wave™: Web Analytics, Q3 2007


View vendor summaries for other vendors in this Forrester Wave: ClickTracks, Coremetrics, Google Analytics, Omniture, Unica, Visual Sciences HBX, Visual Sciences Visual Site, and WebTrends



corner border corner
Ratings and Comments
NOT YET RATED
corner border corner