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For Customer Experience Professionals
(Length: 6 pages)
September 11, 2007 Google Analytics Brings Basic Web Analytics To The MassesThe Forrester Wave™ Vendor Summary, Q3 2007by Megan Burns with Harley Manning, Adele Sage, Steven Geller, Andrew McInnes Executive Summary (This is a document excerpt)Google Analytics released version 2 of its product in May of this year. The tool has a simplified interface that's based on extensive user research and provides context and visualizations that make data easy to understand. It provides a great deal of functionality for a free tool and is a great fit for small to midsized businesses, departments in large organizations, and large AdWords buyers. But Google Analytics doesn't offer all of the features that today's enterprises need, like visitor segmentation. That means that enterprise class shoppers will have to wait and see how Google's plans to add more features in the coming year materialize. Buy Risk-FreeDownload and print PDF immediately. Price: US $795 Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase. Already a Forrester Client?
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Archived Teleconference:
How Chief Customer Experience Officers Gain Active Executive Support
Original air date: Wednesday, October 28, 2009 This scorecard summary is featured in: The Forrester Wave™: Web Analytics, Q3 2007 View vendor summaries for other vendors in this Forrester Wave: ClickTracks, Coremetrics, Google Analytics, Omniture, Unica, Visual Sciences HBX, Visual Sciences Visual Site, and WebTrends
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