Executive Summary (This is a document excerpt)

Each year, Forrester's Technology Leadership Forum examines a critical issue at the intersection of business and technology. This year's theme for the forum, Design For People, Build For Change, encapsulates two critically important challenges just hitting business and technology leaders. We've assembled a pre-conference roundtable that exposes the ideas to be explored in more depth by keynoters at this year's forum. We believe it's critical for leaders who sit at the intersection of business and IT — CXOs, CIOs, CTOs, architects, developers, information and knowledge management and business process professionals — to understand this new imperative and seize the opportunity to design for people and build for change.