Executive Summary (This is a document excerpt)

Common goals like improving integration among existing applications, upgrading packaged applications, and shifting to a business process orientation are pushing enterprises with multiple apps instances to reassess lingering consolidation opportunities. Organizations that embark on instance consolidation will likely see benefits in annual revenue uplift, operational efficiencies, regulatory compliance, and business/IT alignment that need to be balanced against the costs in license fees, annual maintenance, training, support, and testing. A Total Economic Impact™ (TEI) analysis shows that a reduction from three instances to one is likely to produce a significant return on investment (ROI) of 133.32% over 10 years, while consolidations from 10 instances to one can produce a staggering ROI of up to 379.91%. Business process and applications professionals can use Forrester's TEI methodology and values as a starting point to model the specific characteristics of their organization and a customized analysis of expected returns.

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