October 29, 2007

Managed Services Help Enterprises Deal With Mobility Complexity

This is the first document in the "Managing Mobility" series.

by Brownlee Thomas, Ph.D.

with Christine Ferrusi Ross, Francesca Bartolomey

Executive Summary (This is a document excerpt)

A growing number of enterprises are adopting convergence technologies like site-to-site voice over IP (VoIP) and IP videoconferencing to leverage multiprotocol label switching (MPLS) investments. Many enterprises are also deploying SSL remote-access VPN technologies alongside or instead of IPsec remote-access VPNs, and they're offering mobile and remote workers wireless access options as well. As more employees "go mobile" and work outside corporate offices on a regular basis, enterprise IT faces new challenges associated with integrating and managing the growing number of business communications technologies needed to support an increasingly virtual workforce.

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