For Infrastructure & Operations Professionals (Length: 5 pages)

September 27, 2007

Serden Offers A Versatile Passive End User Experience Monitoring Agent

The Forrester Wave™ Vendor Summary, Q3 2007

by Jean-Pierre Garbani

with Thomas Mendel, Ph.D., Reedwan Iqbal


Executive Summary (This is a document excerpt)

Serden Technologies is a young company with a solid enterprise-scalable passive agent end user monitoring offering. The company's Interact ES solution scored highly in our evaluation, with especially strong data repository and OLAP-based statistical manipulative and export abilities.

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Analyst: Jean-Pierre Garbani
Technology: Application Management, IT Infrastructure & Operations
Geography: Asia Pacific, Europe, North America

Archived Teleconference:
The IT Management Software Market Outlook
Original air date: Thursday, September 10, 2009
The Forrester Wave. Smart data for smart decisions.

This scorecard summary is featured in:

The Forrester Wave™: Passive Agent End User Experience Monitoring, Q3 2007


View vendor summaries for other vendors in this Forrester Wave: Knoa Software, PremiTech, Serden Technologies, and Symphoniq



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