Executive Summary (This is a document excerpt)

Security and storage leader Symantec establishes itself as a Strong Performer in the first Forrester Wave on managed security services (MSS). Building on its extensive security experience, Symantec offers its predominantly security-savvy customers a solid set of managed services, now backed by a firm commitment to future strategy. However, some customers have voiced concerns about Symantec's reporting capabilities. Firms looking for demonstrated expertise in delivering core managed security services and excellent global deployment and support capabilities should put Symantec on their shortlist.

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