Executive Summary (This is a document excerpt)

The Forrester Wave™ evaluation of enterprise apps software licensing and pricing assesses vendors against two distinct requirement sets: small and medium-sized business (SMB) licensing requirements which favor user-based pricing, and large enterprise licensing requirements which value a choice of licensing metrics. Epicor Software, a key enterprise resource planning (ERP) vendor focused on midmarket enterprises and divisions of the Global 1000, emerges as a Leader in the SMB edition and as a Strong Performer in the large enterprise edition of the survey. Much of Epicor Software's success stems from its overall good marks and strong service orientation as remarked by many of its customers. Its licensing metrics are purely user based and support concurrent user licenses which are heavily favored by SMBs. However, a limited selection of usage-based models hampers Epicor Software's placement in the large enterprise edition of this evaluation. Overall, Epicor Software should be considered by midmarket enterprises and divisions of larger enterprises for its leadership position and stronger than average support for the enterprise software licensee bill of rights (LBoR).

Buy Risk-Free

Download and print PDF immediately. Price: US $795

Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.

Already a Forrester Client?
Log in to read this document.