Executive Summary (This is a document excerpt)

The Forrester Wave™ evaluation of enterprise apps software licensing and pricing assesses vendors against two distinct requirement sets: small- and medium-sized business (SMB) licensing requirements that favor user-based pricing, and large enterprise licensing requirements that value a choice of licensing metrics. Sterling Commerce, a subsidiary of AT&T that offers multi-enterprise business solutions including order management, online commerce, and supply chain applications, achieved Strong Performer status in both the large enterprise and SMB editions of the survey. The vendor offers a moderate range of usage-based metrics including orders, industry-specific usage metrics, and usage-based metrics. Sterling Commerce earned average scores across the enterprise software licensee bill of rights (LBoR), implementation polices being the one area in which the vendor shone. Sterling Commerce should be considered by midmarket and large enterprises seeking usage-based metrics.

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