For Consumer Market Research Professionals (Length: 5 pages)
This is a Consumer Technographics document

November 20, 2007

How European Young Professionals Research Financial Decisions

This is the first document in the "Financial Life Stage" series.

by Benjamin Ensor, Reineke Reitsma

with Jennifer Ford


Executive Summary (This is a document excerpt)

Young professionals are an attractive group for financial companies — they are an affluent segment of the population, whose incomes are likely to grow with their career paths, and who have an increasing need for financial products. There are currently slightly more than 12 million young professionals in Europe, for whom the Net is a central tool for networking, information gathering, and conducting their financial affairs. Financial services companies that want to win these customers should focus on the Web to market financial products and services to this young and dynamic group, but they still need to provide a human touch to sell.

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Analyst: Benjamin Ensor, Reineke Reitsma
Technology: eBusiness/eCommerce
Industry: Consumer Financial Services, eBusiness/eCommerce Adoption, Financial Services, Financial Services Customer Experience, Financial Services Marketing, Online Financial Products & Services
Geography: Europe

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