For Business Process & Applications Professionals (Length: 5 pages)

November 21, 2007

Making The Marriage Work: Lean, Six Sigma, And The Business Process Maturity Model

by Andy Salunga

with Sharyn Leaver, Meghan Donnelly


Executive Summary (This is a document excerpt)

Traditionally, Lean and Six Sigma have been viewed and utilized as distinctly separate methodologies to analyze and improve processes. Rather than employing them separately, many process gurus now advocate a marriage of the two for more dramatic process improvement. While this approach is valid, project leaders of process improvement efforts that forcibly combine the two methodologies without understanding what they are trying to improve will achieve limited success. Process professionals must first understand their level of process maturity to choose the appropriate blend of Lean and Six Sigma methods and tools.

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Technology: Business Process Management, Governance, Risk, & Compliance, IT Management, IT Strategy, Planning, & Governance, Packaged Applications, Security & Risk
Geography: Asia Pacific, Europe, North America

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