Executive Summary (This is a document excerpt)

It's easy to overlook retention management as a back-office job best left to corporate librarians and records managers, but doing so belies its importance to effective business operations. Information and knowledge management professionals with well thought-out retention management strategies can help their organizations decrease burgeoning eDiscovery costs, help optimize infrastructure performance, mitigate content-related risks, and even enable more effective knowledge management practices. But creating a retention management strategy is hard — organizations must corral the voices of Legal, varying business groups, and IT to understand what information exists and where, create the right policies, and choose the right tools in an immature solutions marketplace.

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