August 1, 2008
Improve Strategic HCM Processes And Technologies
Forrester's Framework To Maximize The Value Of Your Most Important Assets
by Zach Thomas
with Paul D. Hamerman, Sharyn Leaver, Meghan Donnelly
Executive Summary (This is a document excerpt)
It's no secret that people are the most expensive and important asset for firms, but many firms struggle with the processes and technologies to manage this asset. The Forrester Best Practices Framework For Human Capital Management (HCM) is designed to help you identify areas where your HCM strategies, processes, and technologies need to mature. This framework is malleable and can be tailored to your specific business requirements. You can use this diagnostic tool to evaluate your capabilities, build business stakeholder consensus, determine your implementation strategy, select the right technologies, and monitor continuous improvement.
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Forrester has interviewed hundreds of vendor companies and thousands of user companies through briefings, client inquiry, and advisory work. The result of these interactions is the best practices framework in this document. Related Research Documents
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Original air date: Tuesday, May 05, 2009
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