Executive Summary (This is a document excerpt)

Lean thinking is a powerful methodology that can help IT maximize the real value from technology spending. Lean is both a process improvement tool and a means to transition an IT culture from one of workaround and ambiguity to one of continuous improvement, leading to disciplined innovation. However, Lean thinking requires a formalized approach to governance based on detailed, specified, and synchronized processes and resources and a culture stimulating experimentation, rapid change, collaboration, and learning. CIOs looking to achieve lasting performance improvements in their organizations should consider Lean.

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