For Consumer Product Strategy Professionals (Length: 14 pages)
This is a Consumer Technographics document

July 28, 2008

Home-Based Businesses Represent A Great Opportunity For PC-Related Products

Target HBBs As A Special Subsegment Of The Consumer Market

by J.P. Gownder

with Michelle de Lussanet, Remy Fiorentino, Laura Wiramihardja


Executive Summary (This is a document excerpt)

Consumer product strategists in the PC market — PCs, PC peripherals, and software — are missing out on a fertile market opportunity: the home-based business (HBB) segment. Long ignored or treated as a subset of the SMB market, HBBs in fact sit firmly in the consumer market. HBBs wear two hats when buying a PC, taking into account both their personal/household needs and their business needs. And HBBs themselves are run as family businesses, often with a hobby orientation, making technology purchases similar to other consumer household purchases. Consumer product strategists should sell PCs, printers, and particularly software solutions to HBB owners, who are willing to spend money on these kinds of products. Targeting HBBs with a differentiated product proposition will yield additional revenues, as HBBs have unique needs that the market isn't meeting today.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemConsumer Product Strategists Should Target HBBs As Consumers

itemHBBs Use And Purchase PCs With Household Needs In Mind

itemHBBs Are Inherently Household-Oriented Activities

itemConsumer Product Strategists Should Cater To HBBs' PC Product Needs

itemHBBs Spend Heavily On PCs And Peripheral Devices

itemSoftware Represents The Strongest New Opportunity For HBB Sales

recommendations

itemEmbrace Home-Based Businesses As A Distinct Consumer Segment

Forrester leveraged data from the North American Technographics® Consumer Software And Home Office Online Survey, Q1 2008.

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Analyst: J.P. Gownder
Technology: IT Infrastructure & Operations, Peripheral Devices
Industry: Consumer Electronics, Consumer Industries, Consumer Software
Geography: North America

Archived Teleconference:
Home Servers: How Far Has The Market Progressed?
Original air date: Tuesday, September 16, 2008
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