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For B2B Market Research Professionals
(Length: 6 pages)
March 12, 2008 Competing In The Fast-Growing SaaS Marketby Liz Herbert with Eric G. Brown, Sean Galvin Executive Summary (This is a document excerpt)Software-as-a-service (SaaS) continues its fast-paced growth as buyers seek shorter deployment times, faster ROI, and pay-as-you-go pricing. In a recent survey of 1,017 technology decision-makers, Forrester found that adoption in large enterprises is now at 16%, up 33% from the previous year's 12%. North American companies are the heaviest users of SaaS with approximately double the utilization rate of European firms. SaaS usage also varies by application, with HR, collaboration, and customer relationship management (CRM) showing the highest adoption rates, and enterprise resource planning (ERP) and supply chain showing lower adoption rates. The study also shows that the industry still faces barriers to adoption — including concerns around integration, customization, security, and total cost of ownership — that SaaS vendors must address in order to be successful in this hot market. Buy Risk-FreeDownload and print PDF immediately. Price: US $749 Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase. Already a Forrester Client?
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