For Technology Product Management & Marketing Professionals (Length: 19 pages)

June 10, 2008

How To Derive Value From B2B Blogging

Engaging Customer Communities In Conversations Is The Key

by Laura Ramos

with Bradford J. Holmes, Charlene Li, Jeremiah K. Owyang, Christina Lee

Executive Summary (This is a document excerpt)

The number of business-to-business (B2B) firms that started blogging in 2007 plummeted compared with 2006 as corporate bloggers ran into roadblocks stemming from a misalignment between invested effort and expected returns. Rather than cross blogging off of the marketing communication list, B2B marketers would do better to embrace one of the four strategies prominently used by bloggers to attract readers, build conversations, and engage community members in sharing their experiences with their online peers.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemB2B Blog Progress Takes A Major Detour

itemMarketers Admit Blogging Fails To Deliver Desired Results

itemFour Blog Strategies Produce Community Marketing Value

itemStrategy One: Be A Conversation Starter, Not A Spoiler

itemStrategy Two: Make Blog Content Entertaining, Easy To Digest And To Use

itemStrategy Three: Connect The Dots Between Events And Community Involvement

itemStrategy Four: Invite Thought Leaders, But Coach Them On Community Etiquette

recommendations

itemGive B2B Blogging A Second Chance

WHAT IT MEANS

itemB2B Blogging Supports Future Community Marketing Success

itemSupplemental Material

Forrester surveyed 189 B2B marketing professionals in firms with annual revenues ranging from less than $20 million to more than $5 billion. We also reviewed blogs from 90 Fortune 500 and high technology companies, including Autodesk, Adobe, Avaya, BMC Software, Cisco Systems, Fair Isaac, HP, IBM, Microsoft, Novell, Oracle, RSA Security, Socialtext, StackSafe, TIBCO Software, and Unica.

Related Research Documents

itemB2B Marketers Fail The Community Marketing Test

May 7, 2008

itemSocial Technographics®

April 19, 2007

itemMarketing's Role In B2B Blogging

February 22, 2007

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.
Analyst: Laura Ramos
Technology: Customer Experience, Enterprise Collaboration, Information & Knowledge Management, Interactive Marketing, Marketing & Advertising, Social Computing & Web 2.0
Industry: Business-To-Business eCommerce, eBusiness/eCommerce, High-Tech, Marketing & Sales Strategies, Tech Marketing Tools & Best Practices
Geography: Asia Pacific, Europe, North America

Archived Teleconference:
Why B2B Marketing Risks Becoming Obsolete
Original air date: Wednesday, October 29, 2008
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