For Information & Knowledge Management Professionals (Length: 6 pages)

January 30, 2008

Don't Throw Away That Corporate Taxonomy Just Yet!

Why Social Tagging Won't Replace Formal Classification

by Leslie Owens

with Matthew Brown, Laura Ramos, Sarah Rotman Epps, Jamie Barnett


Executive Summary (This is a document excerpt)

Social tagging is a popular approach to organizing and finding digital content — such as Web pages, videos, and photos — on the Web. Useful on a personal level, social tagging can also benefit enterprises that currently use more formal methods like taxonomies to organize information. Categorizing information with tags can reveal patterns, clusters, and relationships that prompt further knowledge exchange and interaction among people. Social tagging is one important piece of the unstructured information puzzle, but it's not a substitute for formal classification.

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Analyst: Leslie Owens
Technology: Customer Experience, Enterprise Collaboration, Enterprise Portals & Search, Information & Knowledge Management, Social Computing & Web 2.0
Geography: Asia Pacific, Europe, North America

Archived Teleconference:
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Original air date: Monday, November 16, 2009
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