Executive Summary (This is a document excerpt)

With 73 deals closed for a total deal value of €4.3 billion, Q3 2007 wasn't as successful for IT outsourcing providers as Q3 2006, when €6.5 billion was sold. The biggest — and most unexpected — change came in the strong resurgence of BPO activity. The government and public sector showed the most deal activity this quarter, once again overtaking the financial services sector for the top spot. Deal activity by country followed established patterns. Buyers' appetite for slightly longer deals increased, but deal values showed little variance in comparison with Q3 2006. EDS and Fujitsu Services closed the only megadeals this time and led the field in aggregate deal value for the quarter, followed by Capita. A particular feature of the quarter was the level of outsourcing and BPO activity among Dutch multinational companies.

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