For Consumer Product Strategy Professionals (Length: 13 pages)

February 5, 2008

Fierce Competition Will Further Drive UK Broadband Growth

It Will Also Lead To The Industry's No.1 Challenge: Churn

This is the second document in the "Western European Broadband Forecast" series.

by Pete Nuthall

with Michelle de Lussanet, Lizet Menke


Executive Summary (This is a document excerpt)

Residential broadband in the UK encompasses 56% of all UK households — a little more than 15 million connections at the end of 2007. Despite growth slowing, Forrester sees a further 8 million new broadband connections before the end of 2013, raising penetration to 82% of all UK households. The downside of this opportunity for UK ISPs is the increasing problem of churn. No less than 3.5 million households switched suppliers in 2007; we expect that more than 5 million will do so in 2013. Despite the industry attention around new access technologies, such as fiber-to-the-home (FTTH) and WiMAX, their current share of 1% of all household connections will grow to only 7% by 2013.

Buy Risk-Free

Download and print PDF immediately. Price: US $499

Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.

Already a Forrester Client?
Log in to read this document.

Add to cart

TABLE OF CONTENTS

NOTES & RESOURCES

itemMore Than Half Of UK Households Had Broadband In 2007

itemHigh Churn And Low Uptake Of New Technologies Mark UK Broadband

itemUK Broadband Consumers Love The Convenience Of eCommerce And Social Networking

itemA Small Number Of ISPs Largely Control The UK Broadband Market

itemBroadband Penetration Will Soar To 82% Of Households By 2013

itemSupplemental Material

This country breakdown is part of a series of documents on Western European broadband, for which we interviewed 15 ISPs, three vendors, and one regulator across the region.

Related Research Documents

itemWestern European Residential Broadband Forecast: 2008 To 2013

December 12, 2007

itemBenchmark 2007: Broadband

September 19, 2007

itemMaking Broadband Triple Play Profitable: UK

June 28, 2006

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Technology: Broadband & Remote Access, Data Services, Telecommunications Services, Telecommunications Services By Region
Industry: Consumer Electronics, Consumer Telecommunications
Special Feature: Forecasts
Geography: Europe

Archived Teleconference:
How Will The Economic Downturn Impact Mobile Operators?
Original air date: Thursday, December 04, 2008

Special Features

4 Forecasts

Research on future technology trends or innovation

corner border corner
Ratings and Comments
NOT YET RATED
corner border corner