For Interactive Marketing Professionals (Length: 5 pages)

January 15, 2008

Top Social Computing Predictions For 2008

by Charlene Li, Jeremiah K. Owyang, Peter Kim

with Josh Bernoff, Scott Wright

Executive Summary (This is a document excerpt)

In the fast changing world of Social Computing, there's only one constant, that people will continue to connect with each other in new and different ways, causing upheavals in the way companies and institutions relate to them. To help chart the muddied waters in the coming year, Forrester offers these predictions for 2008, together with suggestions for what marketers should do to prepare for them. To stay nimble and effective, interactive marketers should put brand monitoring in place, focus on objectives over technologies, and go for speed over perfection in applications deployment.

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Analyst: Jeremiah K. Owyang
Technology: Brand Management, Brand Tactics, Customer Experience, Emerging Marketing Channels, Interactive Marketing, Marketing & Advertising, Social Computing & Web 2.0, Web Site Design
Geography: Asia Pacific, Europe, North America

Archived Teleconference:
Supporting And Embracing Customers With Social Technologies
Original air date: Thursday, June 05, 2008
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