For eBusiness & Channel Strategy Professionals (Length: 15 pages)
This is a Consumer Technographics document

September 4, 2008

Financial Comparison Sites Are Here To Stay

eBusiness Executives Need Strategies To Address Their Rising Popularity

This is the first document in the "Financial Comparison Sites" series.

by Benjamin Ensor, Alexander Hesse

with Lauriane Camus, Alyson Clarke, Vanessa Niemeyer, Ph.D.


Executive Summary (This is a document excerpt)

The growth of online financial product research has been accompanied by the growth of an increasingly popular personal finance comparison site sector. The reason for this popularity is simple. Comparison sites offer what many online financial researchers are looking for: independent product and price comparisons. The same forces are gradually affecting Net users in other countries. eBusiness executives and channel strategists at financial services firms around the globe need to recognize that financial comparison shopping will play an increasingly important role in financial product distribution — and they must develop strategies to address this change in distribution now.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemComparison Sites Are Changing Financial Services Distribution

itemComparison Sites Are Increasingly Popular Among European Online Financial Researchers

itemOnline Financial Researchers Use Comparison Sites As Part Of Their Search

itemComparison Sites Will Continue To Grow In Popularity

itemComparison Sites Offer What Online Financial Researchers Are Looking For

itemThe Success Of Established Players Is Fueling Growth

WHAT IT MEANS

itemComparison Sites Won't Go Away

recommendations

itemeBusiness Executives Need Strategies To Deal With Comparison Sites

itemSupplemental Material

We drew from Forrester's European Technographics® Online Financial Services Survey, Q4 2007, which surveyed 14,345 Net users in seven markets. We also interviewed a number of financial comparison sites.

Related Research Documents

itemFive Important Ways The Internet Affects Sales Of Financial Products

March 17, 2008

itemFinancial Price Comparison Sites Catch On

January 3, 2006

itemHow Consumers Research Financial Decisions

July 26, 2005

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Analyst: Alexander Hesse, Benjamin Ensor
Technology: eBusiness/eCommerce
Industry: Business-To-Consumer eCommerce, Consumer Financial Services, Consumer Industries, Consumer Portals & Search, eBusiness/eCommerce Adoption, eBusiness/eCommerce Strategy, Financial Services, Financial Services Marketing, Insurance, Online Financial Products & Services, Retail Banking, Retail Credit
Geography: Europe

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