For eBusiness & Channel Strategy Professionals (Length: 14 pages)
This is a Consumer Technographics document

March 16, 2009 (updated July 30, 2009)

Western European Online Retail And Travel Forecast, 2008 To 2014

We Expect Consumer eCommerce To Reach €203 Billion By 2014

This is the fifth document in the "Forecasting European Online Retail And Travel" series.

by Victoria Bracewell Lewis

with Patti Freeman Evans, Lauriane Camus, Benjamin Ensor, Alexander Hesse, Brendan McGowan


Executive Summary (This is a document excerpt)

Online retail and travel in Western Europe will reach €129 billion in 2009 and is projected to grow to €203 billion by 2014. The European eCommerce market, which includes the EU-17 — Austria, Belgium, Switzerland, Germany, Denmark, Spain, Finland, France, Greece, Ireland, Italy, Luxembourg, the Netherlands, Norway, Portugal, Sweden, and the UK — will grow at a CAGR of 8% over the six-year forecast period. Business-to-consumer (B2C) and consumer-to-consumer eCommerce continue their double-digit year-over-year growth rate, in part because sales are shifting away from stores, the number of new online shoppers is rising, and online shoppers are less sensitive to adverse economic conditions than the average European consumer. Europeans will spend an annual average of €942 per person in 2009, and this amount will grow to €1,086 in 2014.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemEuropean eCommerce Continues Its Double-Digit Upward Path

itemInternet Usage Increasing For Researching, Buying, And Service

itemWestern European Online Shopping Will Continue To Grow Strongly

itemWestern European Online Retail And Travel Sales Will Rise To €203 Billon By 2014

itemSupplemental Material

Forrester used data from its Consumer Technographics® Surveys to update its online retail and travel forecast.

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itemTrends 2008: European eCommerce And Online Retail

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itemSecurity Concerns Impact European Online Behavior

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Analyst: Victoria Bracewell Lewis
Technology: eBusiness/eCommerce
Industry: Business-To-Consumer eCommerce, Consumer Industries, Consumer Portals & Search, Consumer Retail & CPG, Consumer Technology, Consumer Travel, eBusiness/eCommerce Adoption, eBusiness/eCommerce Forecasts, Retail, Retail Marketing, Travel, Travel Marketing, Travel Technologies
Geography: Europe