For Interactive Marketing Professionals (Length: 8 pages)April 3, 2008 Which Car Brands Should Pursue Social Applications?Mazda And Honda Have The Most Active Customers; GMC And Mercury The Leastby Josh Bernoff with Christine Spivey Overby, Cynthia N. Pflaum, Scott Wright Executive Summary (This is a document excerpt)Car owners have widely different affinities for social applications. Mazda, Honda, Pontiac, Hyundai, and Jeep have the most active customers; Ford, Nissan, Chevrolet, GMC, and Mercury have the least. Car brands should use these tendencies to plan strategy. For example, Honda owners are the most likely to react to online content, which the company could exploit with consumer ratings. No brand can ignore the social world; even among Mercury owners, the least active, half are connecting with social media. Buy Risk-FreeDownload and print PDF immediately. Price: US $279 Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase. Already a Forrester Client?
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Archived Teleconference:
Supporting And Embracing Customers With Social Technologies
Original air date: Thursday, June 05, 2008
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