For Technology Product Management & Marketing Professionals (Length: 10 pages)

June 17, 2009

Case Study: MetricStream Builds B2B Community With ComplianceOnline

by Laura Ramos

with Peter Burris, Tim Harmon, Christina Lee


Executive Summary (This is a document excerpt)

As a premier destination for content, training, and advisory services dedicated to regulatory compliance, IT governance, and corporate risk management, ComplianceOnline is a model online community that delivers two million visitors annually to MetricStream's back door. Business-to-business (B2B) marketing professionals can learn that building a successful B2B community need not break the bank if they focus on three key lessons: Gather the best content, encourage the community to vet and contribute to it, and give members equal opportunity to engage with potential buyers who visit.

Buy Risk-Free

Download and print PDF immediately. Price: US $499

Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.

Already a Forrester Client?
Log in to read this document.

Add to cart

TABLE OF CONTENTS

NOTES & RESOURCES

itemThe Situation: Paving New Inroads Into A Competitive Market

itemActions: Create An Online Destination For The Compliance Industry

itemProvide The Definitive Source For GRC Content

itemEngage GRC Professionals To Build Community

itemResults: ComplianceOnline Generates Leads And Business

itemAnalysis: Community Marketing Delivers Measurable Business Value

WHAT IT MEANS

itemNext Steps: Use A Community Platform To Expand Business Opportunities

Forrester interviewed CFO and General Manager Gaurav Kapoor of MetricStream for this report.

Related Research Documents

itemB2B Marketers: Tap Into Social Networking Sites To Energize Community Marketing

June 17, 2009

itemThe Forrester Wave™: Community Platforms, Q1 2009

January 9, 2008

itemCommunity Marketing: A New Discipline For Business Technology Marketers

May 7, 2008

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Analyst: Laura Ramos
Technology: B2B Sales & Marketing, Customer Experience, eBusiness/eCommerce, Governance, Risk, & Compliance, Interactive Marketing, Marketing & Advertising, Security & Risk, Social Computing & Web 2.0, Tech Marketing Tools & Best Practices
Industry: Business-To-Business eCommerce, Computer Software Industry, High-Tech
Geography: Asia Pacific, Europe, North America

Upcoming Teleconference:
corner border corner
Ratings and Comments
Rating: 9 out of 10
based on 2 ratings across all roles.
corner border corner