For Technology Product Management & Marketing Professionals (Length: 18 pages)

June 16, 2008

Improving Your Product Management Tools

Innovators Show How And Why To Do It

by Tom Grant

with Eric G. Brown, Christina Lee

Executive Summary (This is a document excerpt)

Most product managers rely on tools — predominantly, Microsoft Office — that do not adequately support them. The information in question is critical to any technology company: What do customers really need, and, by extension, what should we be providing? Tools specifically designed to handle product requirements exist, but most technology companies do not embrace them. The vendors that have already embraced requirements tools — smaller, younger, and often software-as-a-service (SaaS)-based — represent the future of the industry; every technology company should seriously consider the competitive advantages that a requirements tool might provide. Whether or not they decide to implement a specialized requirements tool, product managers need to re-evaluate their tool kits in light of the complex challenges they face in handling requirements.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemLack Of Requirements Tools Hurts Technology Vendors

itemProduct Management's Complex Tasks Require Specialized Tools

itemImprovised Tools Can't Do The Job

itemIt's Time To Upgrade Your Requirements Tools

itemBuild Your Requirements For Your Requirements Tool

itemDesign For Your Internal Audience

itemGet Ready To Build After You Buy

WHAT IT MEANS

itemUnderstanding Customers, Not Outsmarting Them

Forrester conducted a survey of product managers to discover what tools they used. Follow-up interviews with some survey participants provided further details.

Related Research Documents

itemThe End Of Product Development

April 15, 2008

itemStakeholder Centricity: The Metrics That Counts

June 5, 2007

itemThe Root Of The Problem: Poor Requirements

September 1, 2006

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.
Analyst: Tom Grant
Technology: Packaged Applications, Product Life-Cycle Management
Industry: High-Tech, Product & Solutions Strategies, Tech Product Management
Geography: Asia Pacific, Europe, North America

Archived Teleconference:
Making Product Management A Strategic Resource
Original air date: Tuesday, July 29, 2008
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