For Technology Product Management & Marketing Professionals (Length: 13 pages)
This document includes Business Data

November 7, 2008

Market Overview: The Broad Opportunities In Managed Services

Facing Uncertainty And Change, The Managed Services Market Is Poised For Growth

by Henry Dewing

with Ellen Daley, Madiha Ashour


Executive Summary (This is a document excerpt)

All firms are interested in managed services to help manage and mitigate their risks associated with technology decisions — particularly in a down economic environment. Forrester sees some macro-economic factors, including rapid technology evolutions, a coming investment wave in IT, and market constraints on capital, increasing the attractiveness of managed services over the next 24 to 30 months. Managed services providers will have to hone their execution and sales skills to gain share in this burgeoning market.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemManaged Services Demand Drivers Are Lining Up

itemManaged Services Run The Gamut From Networks To Applications

itemBusiness Needs Will Drive The Shift To More Managed Services

itemThe Managed Services Vendor Landscape Is Confusing And Convoluted

recommendations

itemManaged Services Vendors Need Ecosystems To Deliver Complete Solutions

WHAT IT MEANS

itemHybrid Solutions Will Dominate In The Next Two To Five Years

This report is based on data from Forrester's Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2008 and the Enterprise IT Services Survey, North America And Europe, Q2 2008.

Related Research Documents

itemFuture View: The New Tech Ecosystems Of Cloud, Cloud Services, And Cloud Computing

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itemInquiry Insights: Telecom Managed Services, Q2 2008

August 12, 2008

itemA Managed Services Taxonomy

April 22, 2008

Find Documents In Related Categories

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Analyst: Henry Dewing
Technology: Computer Architectures, Data Services, IT Infrastructure & Operations, IT Services, Managed Telecommunications Services, Outsourcing, Telecommunications Services, Telecommunications Services By Region
Geography: Europe, North America

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