For Vendor Strategy Professionals (Length: 6 pages)

July 24, 2009

How To Message "Cloud" Offerings And Not Get Lost In The Fog

Speak Clearly To The Right Prospects Without Boosting Competitors

by Frank E. Gillett

with Christopher Mines, Ellen Daley, Christina Lee


Executive Summary (This is a document excerpt)

The cloud computing phenomenon is extraordinarily hot, leading tech marketers to make messy messaging mistakes in their rush to respond. Positioning IT products and services vis-à-vis cloud concepts is challenging because marketers are using the term "cloud" to describe many contrasting concepts. Many marketers are using "cloud" in ways that obscure their brand, promote competitors, drive bad leads, and lengthen sales cycles. To cut through the fog blanketing this new industry trend, marketers should first develop their message entirely without the "C" word and then retrofit specific cloud-related terminology to make detailed points for appropriate audiences. Vendors should substitute "something"-as-a-service for "cloud" and entirely avoid putting "cloud" in product names and top-line messaging.

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Analyst: Frank E. Gillett
Technology: B2B Sales & Marketing, Computer Architectures, IT Infrastructure & Operations, IT Services, Outsourcing, Tech Marketing Tools & Best Practices
Industry: Computer Software Industry, High-Tech, Professional Services
Geography: Asia Pacific, Europe, North America

Archived Teleconference:
How Vendor Strategists Should Segment And Plan For Cloud Computing
Original air date: Wednesday, August 13, 2008
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Rating: 8 out of 10
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