February 27, 2009 (updated May 29, 2009)

The State Of Emerging SMB Hardware Trends: 2008 To 2009

Business Data Services North America And Europe

by Frank E. Gillett

with Christina Lee, Ellen Daley

Executive Summary (This is a document excerpt)

This report provides sample highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Hardware Survey, North America And Europe, Q3 2008. Hot topics include server virtualization, cloud computing, client virtualization, hardware spending plans, channels, professional services, and sources of information that influence purchasing decisions. Adoption of x86 server virtualization reached 34%, while 2% of small and medium-size businesses (SMBs) reported using cloud computing. SMB respondents report that peers are the most valued traditional source of information for purchase decisions while Web sites are the preferred digital source. And 74% of SMBs hope that they can lower PC costs with alternative technologies such as desktop virtualization.

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