Executive Summary (This is a document excerpt)

Forrester has received many questions about the offshore product development marketplace. But, as in other markets, one size does not fit all. First sourcing and vendor management professionals must understand what levels of value are possible. With that context, decide what level matches the firm's objectives. Finally, assess the potential providers to determine whether they match your firm's value expectations and business goals. Those sourcing professionals that already have existing offshore relationships can also take specific steps to educate incumbent providers to move them up the OPD value stack.

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