April 1, 2008 (updated June 17, 2008)
US Investors Adopt eStatements
But A Majority Of Investors Still Receive Paper Statements
This is second document in the "eStatement Adoption" series.
by Bill Doyle, Elizabeth Davis
with Brendan McGowan, Kate van Geldern
Executive Summary (This is a document excerpt)
The adoption of eStatements for financial products in the US continues to grow. More than half of US online consumers with a brokerage account receive an eStatement. But even among investors who have signed up for electronic statements, a wide majority continue to receive a paper version, as well. The top reason why investors don't adopt eStatements? They feel that they need paper for their records. Many holdouts report a willingness to switch if firms offer a combination of financial incentives and help with record-keeping alternatives.
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What's Going On With Consumer Adoption Of eStatements?
The eStatement Landscape For Investment ProductsFind Documents In Related CategoriesThis document falls under the following categories. Click on a link below to find similar documents.
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Original air date: Wednesday, September 10, 2008
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