April 8, 2008

What MNCs Want: Real Global Mobility Support

An MNC's Wish List

by Brownlee Thomas, Ph.D.

with Andrew Parker, Sean Galvin

Executive Summary (This is a document excerpt)

The bigger the multinational corporation (MNC) and the broader its international business operations, the larger the challenge for IT and procurement groups to manage the company's increasingly complex mobile environment. A global manufacturer recently asked us about the ecosystem of service providers that could help manage its now several thousand strong mobile workforce. The question set provided in this report covers the full range of inquiries we are fielding on this topic from firms with significant international operations that are interested in centralizing and standardizing their mobility procurement practices. We do not yet have any best-of-breed or even comprehensive managed mobility support solutions to suggest; however, we are confident that specialist new entrants will join the global systems integrators and some enterprise-oriented operators to expand their managed global remote-access virtual private network (VPN) offerings as well as their cellular data/mobile VPNs to additional access technologies and international market coverage.

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