For Information & Knowledge Management Professionals (Length: 17 pages)

May 5, 2008

Search + BI = Unified Information Access

Combining Unstructured And Structured Info Delivers Business Insight

by Boris Evelson, Matthew Brown

with Erica Driver, Norman Nicolson

Executive Summary (This is a document excerpt)

Search and business intelligence (BI) really are two sides of the same coin. Enterprise search enables people to access unstructured content like documents, blog and wiki entries, and emails stored in repositories across their organizations. BI surfaces structured data in reports and dashboards. As both technologies mature, the boundary between them is beginning to blur. Search platforms are beginning to perform BI functions like data visualization and reporting, and BI vendors have begun to incorporate simple to use search experiences into their products. Information and knowledge management professionals should take advantage of this convergence, which will have the same effect from both sides: to give businesspeople better context and information for the decisions they make every day.

TABLE OF CONTENTS

NOTES & RESOURCES

itemPeople Want Access To Business Information Regardless Of Where It Lives

itemSearch And BI Are Evolving Into Unified Information Discovery And Analysis

itemConvergence Will Bring Improved Ease Of Use And Brand New Capabilities

itemHow It Will All Play Out: Multiple Convergence Scenarios

recommendations

itemI&KM Pros: Take Advantage Of The BI/Search Convergence Trend

WHAT IT MEANS

itemExpect Further Market Consolidation To Drive Convergence Themes

Forrester compiled insights from our coverage of both search and business intelligence technologies.

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itemIt's Time To Reinvent Your BI Strategy

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itemBusiness Objects Buys Into Unstructured Information With Inxight Software

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Analyst: Boris Evelson, Matthew Brown
Technology: Business Intelligence, Enterprise Portals & Search, Information & Knowledge Management
Geography: Asia Pacific, Europe, North America

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