Executive Summary (This is a document excerpt)

By 2009, the majority of SAP customers will face the end of standard support and extended support arrangements. To take advantage of service-oriented architecture (SOA) and SAP ERP 6.0, customers will have to move on to SAP NetWeaver 7.0, SAP's new technical foundation. However, business process and applications professionals often struggle to find business drivers beyond relief from vendor-imposed deadlines, build a case for upgrades, and overcome enterprise resource planning (ERP) upgrade fatigue. One of the key changes in SAP's upgrade program is enhancement packages, a mechanism that provides for more frequent software updates in smaller doses. Enhancement packages allow SAP ERP 6.0 customers to selectively adopt new functionality with less disruption.

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