Executive Summary (This is a document excerpt)

Technology marketers' traditional demand generation and customer conversion playbook won't cut it in the tech market transformation from information technology (IT) to business technology (BT). Buyers who are concerned with using technology to exploit new business opportunities, not staying in sync with vendors' IT visions, are dominating technology markets; adoption of business capabilities is their objective, not product selection. These business technologists use Web 2.0 technologies to advance adoption goals. Community marketing, which encompasses an attitudinal, procedural, and technological overhaul of technology marketing practices, is the new discipline for matching buyers' business needs with technology vendor capabilities.

Buy Risk-Free

Download and print PDF immediately. Price: US $499

Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.

Already a Forrester Client?
Log in to read this document.