For Technology Product Management & Marketing Professionals (Length: 31 pages)

This document includes Business Data

August 13, 2008 (updated August 18, 2008)

Industry Essential: Global Retail Industry

eCommerce Revitalization And "Legacy Lifelines" Dominate Retailers' IT Plans Around The Globe

by George Lawrie

with Eric G. Brown, Sharyn Leaver, Andrew Magarie, Varun Sedov

Executive Summary (This is a document excerpt)

IT spending and interest in new initiatives follows the sun, with optimism waning from Asia Pacific to Europe and then to North America. But retailers across the globe share many priorities — notably, common interest in prolonging the life of legacy apps and revitalizing their eCommerce capabilities. How should technology marketers position their offerings to buyers and influencers in the global retail market? This report explains the technology buying intentions and motivations of retailers around the world.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemRetail Is Detail

itemGlobal Retail Trends

itemRetail Subverticals

itemThe Role Of Technology In Retailers' Business Strategies

itemIT Spend On New Initiatives Rises In The East And Sets In The West

itemNorth American Retail IT Budgets See Tentative Growth

itemEuropean Retailers Plan More IT Spending And Innovation Than North American Retailers

itemAsia Pacific Retailers Are The Most Optimistic

itemRetailers Show A Broad Streak Of Independence In Most IT Spending Categories

itemKey Retail Priorities For 2008

WHAT IT MEANS

itemRetailers Need Vendors To Throw Them A Legacy Lifeline

This document is based on interviews and interactions with retailers and vendors at conferences throughout 2007 and on Forrester's Enterprise And SMB IT Budgets And Spending Survey, North America, Europe, And Asia Pacific, Q4 2007.

Related Research Documents

itemThe State Of Enterprise IT Budgets: 2008

March 27, 2008

itemTrends 2007: Retail IT

February 6, 2007

itemThe State Of Manufacturer And Retailer Collaboration 2006

December 19, 2006

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.
Analyst: George Lawrie
Technology: Application Development, Application Strategy & Selection, Architecture & Technology Strategy, IT Adoption, IT Spending & Budgeting, Packaged Applications, Supply Chain Management
Industry: Apparel, Consumer Electronics, Consumer Technology Adoption, eBusiness/eCommerce, eBusiness/eCommerce Strategy, eCommerce Platforms & Technologies, Grocers, High-Tech, Merchandising, Multichannel Retail, Retail, Retail IT Spending, Retail Supply Chain, Retail Technologies
Geography: Asia Pacific, Europe, Global, North America

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Original air date: Wednesday, December 10, 2008
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