For Sourcing & Vendor Management Professionals (Length: 5 pages)

July 16, 2008

The Three-Legged Stool Of Wireless Service Life-Cycle Management

Get More Value By Negotiating Better Contracts, Creating Effective Policies, And Implementing Enforcement Mechanisms

by Lisa Pierce

with Christine Ferrusi Ross, Antonin Shanahan


Executive Summary (This is a document excerpt)

As use of domestic wireless services grows, many companies are seeking out new ways to control expenses. Emerging capabilities like usage-sensitive, corporate-liable price models for wireless voice services can help. However, for enterprises to ultimately receive the greatest benefit possible from wireless services it's essential to implement effective telecom service life-cycle management practices. This is a three-legged stool that includes the negotiation of good prices and contract terms, the creation of effective policies, and the implementation of appropriate enforcement mechanisms.

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Technology: Mobile Services, Sourcing & Procurement, Sourcing Strategy & Execution, Telecommunications Services, Telecommunications Services By Region, Voice Services
Geography: North America

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