For Information & Knowledge Management Professionals (Length: 12 pages)

October 31, 2008 (updated November 10, 2008)

To SharePoint, Or Not, For External Web Site Initiatives

by Stephen Powers, Tim Walters, Ph.D.

with Kyle McNabb, Keith K. Tsang


Executive Summary (This is a document excerpt)

Information and knowledge management (I&KM) professionals have expressed abundant interest in Microsoft Office SharePoint Server — the technology that has a little something for everyone, including document management, search, collaboration, portal, and Web content management (WCM). While SharePoint's WCM functionality can meet some intranet and extranet needs, it does not compare to the capabilities of independent vendors for public-facing, persuasive Web sites. Over-customization can be a major pitfall when using SharePoint for external-facing initiatives. Before selecting SharePoint, I&KM pros need to fully understand just how much customization SharePoint needs to meet their external Web site requirements.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemEnterprises Struggle With Understanding SharePoint's WCM Capabilities . . .

item. . . And Don't Find SharePoint Appropriate For All External Web Site Initiatives

itemLimited-Functionality Internet Sites With SharePoint Are No Longer Rare

itemOrganizations Successfully Use SharePoint For Nontransactional Extranets

itemBut Limitations Hamper SharePoint's Suitability For Persuasive Web Sites

itemFinding SharePoint Expertise Is The Core Challenge

recommendations

itemDon't Dismiss SharePoint For Public Sites, But Do Your Homework

itemSupplemental Material

Forrester interviewed 15 vendor and user companies, which preferred to remain anonymous.

Related Research Documents

itemSharePoint Success Will Take A Village

June 24, 2008

itemTopic Overview: Microsoft Office SharePoint Server 2007

April 24, 2008

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Analyst: Stephen Powers, Tim Walters, Ph.D.
Technology: Enterprise Content Management, Enterprise Portals & Search, Information & Knowledge Management, Web Content Management
Geography: Asia Pacific, Europe, North America

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Ratings and Comments
Rating: 8 out of 10
based on 2 ratings across all roles.
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