Executive Summary (This is a document excerpt)

Near-term demand for hot roles in IT will be driven by the need for local and cross-discipline knowledge, changes in technology, greater emphasis on managing risk and the enterprise, and a limited supply of key roles. For example, business architects will be hot due to the growth in enterprise apps such as SAP, new business/IT technologies such as business process management (BPM), and the increased risk of changing business processes. To meet the need for hot roles in their organizations, CIOs need to identify their primary skill gaps; determine which roles they should hire, cultivate, or rent; identify where they can compromise; and develop retention and development strategies for these roles.

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