April 27, 2009
Searching For eDiscovery Cost Control
Search Products Play A Small But Important Role
by Brian W. Hill, Leslie Owens
with Matthew Brown, Charles Coit
Executive Summary (This is a document excerpt)
Search is a critical component of the eDiscovery process, but search in the context of litigation differs from other enterprise search initiatives. As escalating volumes and types of information drive ballooning eDiscovery costs, many are exploring how information retrieval technology can support critical steps in the eDiscovery process. Enterprises Forrester surveyed use a grab bag of search tools and techniques for litigation or regulatory inquiries. These eDiscovery search approaches run the gamut in terms of sophistication, accuracy, and defensibility. Information and knowledge management (I&KM) professionals should collaborate with IT, legal, and business teams to understand how search technology can help cut eDiscovery costs and mitigate legal risk.
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recommendations
| Forrester fielded a survey of 133 technology and strategy decision-makers with responsibility for enterprise search and/or eDiscovery. Forrester supplemented the survey results by interviewing eight vendors and enterprises, including Autonomy, BAE Systems, CITGO Petroleum Corporation, Gelbmann & Associates, IBM, Recommind, Texas Instruments, and Vivisimo. Related Research Documents
January 29, 2009 January 15, 2009
October 15, 2008
May 28, 2008 |
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Original air date: Tuesday, October 13, 2009
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