For Security & Risk Professionals (Length: 11 pages)

August 14, 2009

Best Practices: Identity Management In The Cloud

by Andras Cser

with Khalid Kark, Margaret Ryan

Executive Summary (This is a document excerpt)

Many companies are struggling to adopt cloud-based identity and access management (hosted IAM) because they typically end up overscoping this initiative or have a difficult time getting funding for it in the current economic climate. Organizations that have successfully adopted hosted IAM look to improve the overall end-user experience and move IAM out of the back office to the user's desktop. They also pay special attention to integrating hosted IAM with the company's identity repositories — Active Directory (AD) or lightweight directory access protocol (LDAP) — and proactively include hosted options in their IAM cost-benefit analysis.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemOrganizations Are Looking To Make IAM Projects More Efficient

itemEmbed End-User Benefits And Existing Infrastructure In An ROI Model

itemBest Practice No. 1: Focus On The End-User Experience

itemPitfalls To Avoid In Focusing On The End-User Experience

itemBest Practice No. 2: Integrate With Your Active Directory And LDAP

itemPitfalls To Avoid In Integrating With Your Active Directory And LDAP

itemBest Practice No. 3: Include Hosted IAM In Your Cost-Benefit Model

itemPitfalls To Avoid In Including Hosted IAM In Your Cost-Benefit Model

itemForrester's Hosted IAM Next Practices

itemIdentifying Your Challenges

itemCase Studies

itemSupplemental Material

Forrester interviewed 13 vendor and user companies, including Bell Canada, Ingres, Simeio Solutions, Symplified, and TriCipher.

Related Research Documents

itemHosted Identity Is Real — Are You Ready For It?

April 17, 2009

itemIdentity-Management-As-A-Service

April 2, 2008

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Analyst: Andras Cser
Technology: Computer Architectures, Identity & Access Management, IT Infrastructure & Operations, IT Services, Outsourcing, Security & Risk
Industry: Computer Software Industry, High-Tech
Geography: Asia Pacific, Europe, North America
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Rating: 4 out of 10
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