For Vendor Strategy Professionals (Length: 29 pages)

Executive Summary (This is a document excerpt)

Vendors looking to sell into the market for enterprise Web 2.0 collaboration tools face a distinct landscape of technologies and ecosystem players. Navigating this maze will be critical to building long-term client customer value and profitable business. Tracking the maturity of enterprise Web 2.0 technologies is critical to timing strategic initiatives and tactical actions. In a careful examination of the marketplace and trends for enterprise Web 2.0 tools, we reveal that organizations find wikis valuable, forums stable (though underutilized) and blogging success mixed. Enterprise social networking tools stand ready to redefine workplace collaboration, becoming the major battleground in the fight to sell Web 2.0 tools to the enterprise.

Buy Risk-Free

Download and print PDF immediately. Price: US $379

Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.

Already a Forrester Client?
Log in to read this document.