|
For Customer Experience Professionals
(Length: 11 pages)
August 28, 2008 Presidential Candidate Sites Fail UsabilityForrester Applied Its Web Site Review To Obama And McCain Siteswith Moira Dorsey, Steven Geller Executive Summary (This is a document excerpt)Forrester evaluated the usability of the Obama and McCain presidential campaign sites using an abridged version of its Web Site Review methodology. The results were not great: Both sites failed a majority of the criteria we evaluated. Interestingly, both sites failed to display their privacy and security policies — a problem with a known solution and one that we highlighted as a result of our reviews of candidates' Web sites late last year. Customer experience professionals responsible for these sites should start fixing this and other problems with known solutions. Buy Risk-FreeDownload and print PDF immediately. Price: US $749 Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase. Already a Forrester Client?
|
Upcoming Teleconference:
The Revenue Effect Of Customer Experience
Thursday, July 16, 2009
|
||||||||||||||||||||||||
|
| |||||||||||||||||||||||||