For Vendor Strategy Professionals (Length: 15 pages)

September 9, 2008

ICICI Banks On Global Innovation Network Success

Its CTO Brokers And Transforms Technology Into Business Value — Fast

This is the sixth document in the "India: The Innovation Giant (Re)Awakens" series.

by Navi Radjou

with Pascal Matzke, Edward Radcliffe

Executive Summary (This is a document excerpt)

ICICI Bank, India's largest private bank, is one of India's most tech-savvy and innovative firms. Its secret? An uncanny ability to continually transform its financial products, operational processes, and customer-facing services by exploiting world-class technologies. To keep up with his firm's escalating demand for tech-enabled business innovation, ICICI's CTO Pravir Vohra has instituted a global Innovation Network that speeds the discovery and deployment of promising technologies across ICICI's global organization. Rather than inventing new technologies in-house from scratch, the CTO office brokers its global business units' access to a bevy of internal and external inventions and helps rapidly transform them into business value for the entire group. Inspired by ICICI's success, IT providers should stop peddling their tech inventions as the "next big thing" to Indian CIOs/CTOs and instead help hone these tech execs' Transformer and Broker roles in global Innovation Networks.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemFast-Growing ICICI Thrives On Technology Change

itemICICI Exploits Business Technology (BT) To Drive Non-Stop Business Innovation

itemA CTO-Led Global Innovation Network Enables Continuous Business Change

itemThe CTO Brokers And Transforms Tech Inventions Into Business Value . . . At Light Speed

recommendations

itemProviders: Help CIOs/CTOs Broker And Transform Inventions Into Value

For this report, Forrester conducted an in-depth interview with Pravir Vohra, the Group CTO at ICICI Bank.

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itemCorporate India Plugs Into Innovation Networks

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itemIndian CEOs Seek Continuous Business Innovation

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Analyst: Navi Radjou
Industry: Corporate Banking, Financial Services, High-Tech, Innovation Networks
Geography: Asia Pacific, Global